Gaya APA
Lovelock, Christopher. (2001).
Service Marketing (5th ed.).
Mexico City:
Pearson Prentice Hall.
Gaya Chicago
Lovelock, Christopher.
Service Marketing.
5th ed.
Mexico City:
Pearson Prentice Hall,
2001.
Text.
Gaya MLA
Lovelock, Christopher.
Service Marketing.
5th ed.
Mexico City:
Pearson Prentice Hall,
2001.
Text.
Gaya Turabian
Lovelock, Christopher.
Service Marketing.
5th ed.
Mexico City:
Pearson Prentice Hall,
2001.
Print.