Gaya APA
Lehtinen, Jarmo R., Kaj Storbacka. (2001).
Costumer Relationship Management. Creating Competitive Advantage Through. Win-win Relationship Strategies .
Singapore:
McGraw Hill Education.
Gaya Chicago
Lehtinen, Jarmo R., Kaj Storbacka.
Costumer Relationship Management. Creating Competitive Advantage Through. Win-win Relationship Strategies.
Singapore:
McGraw Hill Education,
2001.
Text.
Gaya MLA
Lehtinen, Jarmo R., Kaj Storbacka.
Costumer Relationship Management. Creating Competitive Advantage Through. Win-win Relationship Strategies.
Singapore:
McGraw Hill Education,
2001.
Text.
Gaya Turabian
Lehtinen, Jarmo R., Kaj Storbacka.
Costumer Relationship Management. Creating Competitive Advantage Through. Win-win Relationship Strategies.
Singapore:
McGraw Hill Education,
2001.
Print.