Gaya APA
Buttle, Francis. (2007).
Customer Relantionship Management (Manajemen Hubungan Pelanggan) (1st ed).
Jakarta:
Bayu Media.
Gaya Chicago
Buttle, Francis.
Customer Relantionship Management (Manajemen Hubungan Pelanggan).
1st ed
Jakarta:
Bayu Media,
2007.
Text.
Gaya MLA
Buttle, Francis.
Customer Relantionship Management (Manajemen Hubungan Pelanggan).
1st ed
Jakarta:
Bayu Media,
2007.
Text.
Gaya Turabian
Buttle, Francis.
Customer Relantionship Management (Manajemen Hubungan Pelanggan).
1st ed
Jakarta:
Bayu Media,
2007.
Print.