Gaya APA
Wirtz, Jochen, Christopher Lovelock.. (2007).
Service Marketing : People, technology, strategy (6th ed.).
New Jersey:
Pearson Education.
Gaya Chicago
Wirtz, Jochen, Christopher Lovelock..
Service Marketing : People, technology, strategy.
6th ed.
New Jersey:
Pearson Education,
2007.
Text.
Gaya MLA
Wirtz, Jochen, Christopher Lovelock..
Service Marketing : People, technology, strategy.
6th ed.
New Jersey:
Pearson Education,
2007.
Text.
Gaya Turabian
Wirtz, Jochen, Christopher Lovelock..
Service Marketing : People, technology, strategy.
6th ed.
New Jersey:
Pearson Education,
2007.
Print.