Gaya APA

Chandra, Fandy Tjiptono Dan Gregorius. (2007). Service, Quality Dan Statisfaction (2nd ed.). Yogyakarta: ANDI.

Gaya Chicago

Chandra, Fandy Tjiptono Dan Gregorius. Service, Quality Dan Statisfaction. 2nd ed. Yogyakarta: ANDI, 2007. Text.

Gaya MLA

Chandra, Fandy Tjiptono Dan Gregorius. Service, Quality Dan Statisfaction. 2nd ed. Yogyakarta: ANDI, 2007. Text.

Gaya Turabian

Chandra, Fandy Tjiptono Dan Gregorius. Service, Quality Dan Statisfaction. 2nd ed. Yogyakarta: ANDI, 2007. Print.